Saturday, June 06, 2015

New Study Confirms Self-Evident Truth: Time Warner Is Literally The Worst

[And they have a damnable monopoly in our area! There's no friggin' alternative! ---Bozo]
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What is the worst?
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Not the historical worst (Nazis and the like) or the personal worst, like your ex. What is the worst in your everyday life? Of all the mundane horrors — traffic, humidity, Windows 8 — that plague our otherwise relatively charmed existences, what is at the very, very bottom of the list?
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You don’t need to think too hard about this. The answer is all around you, right in front of you, inside you all along: the cable company.
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According to a new survey from the American Customer Satisfaction Index, satisfaction, a condition you likely have never associated with your cable company, with cable and internet providers is at an all-time low. And the all-time-lowest of these lowly corporations is Time Warner Cable, with score of 51 out of 100. (Comcast earned a score of 54 out of 100.)
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How bad is a 51 out of 100? Well, it is not just the lowest score for a cable company. It is the lowest score any of the 300 companies ranked by the ACSI survey, which was taken by 70,000 people.
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What do we hate about Time Warner Cable? Complaints reportedly include: HD picture quality that is neither high in definition nor quality; on-screen program guides that are probably designed to ensure you get in a fight with whoever is holding the remote; call centers that bounce you from one useless recording (“for billing from four months ago, press six”) to another to another until a human takes down half your information and then puts you on hold again.
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